Refund Policy
At NourishlyTallow, your satisfaction is our top priority. We are proud to offer handcrafted skincare made with care and quality. Due to the nature of our products and for safety and hygiene reasons, we do not accept returns or offer refunds on opened or used items.
Returns & Exchanges
We accept returns of unused, unopened, and sealed products within 14 days of delivery. To be eligible for a return:
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The product must be in its original packaging.
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You must provide proof of purchase (order number or receipt).
Please contact us at nourishlyTallow@hotmail.com before sending any items back. Unauthorized returns will not be accepted.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please email us within 7 days of receiving it at info@nourishlyTallow.com with:
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Your order number
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A photo of the damaged/incorrect product
We will replace the item or issue a refund where applicable.
Non-Returnable Items
We do not accept returns or exchanges on:
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Opened or used products
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Sale items or promotional items
Refunds (if applicable)
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.